AGB — Terms & conditions

YACHTSOLUTIONS CONSULTANCY - FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
+971 58 574 8020
Licence: 93854 · sales@yachtsolutions.com

These terms concern yacht consultancy, assessments, inspections and refit coordination as specified in an agreed proposal. The website is general information, not a binding offer. These terms do not assume that every customer is a business; mandatory protections for consumers remain unaffected.

An enquiry is non-binding. Before an engagement, the parties agree the service scope, deliverables, responsibilities, price, timing and any applicable third-party arrangements in a proposal or contract. Services, inspections and reports are limited to that agreed scope. Additional work requires agreement; submission of this form does not authorise repairs or purchases.

The client must provide accurate relevant information, confirm authority to instruct work on the yacht, and arrange agreed access and safety permissions. Shipyards, suppliers, surveyors and other contractors may provide separate services. Their contracting party, charges, responsibilities and authorisation must be clear before engagement. YachtSolutions does not become the vessel owner, operator or contracting party for every third-party service merely by coordinating it.

Currency, fees, taxes, expenses, deposits and payment milestones must be stated in the agreed offer. No standard deposit, cancellation fee or payment deadline is imposed by this website. Timing depends on the agreed plan and relevant access, availability and conditions; delays or changes must be communicated. Changes, cancellation consequences and any approved additional costs follow the contract and applicable law, not an unspecified website charge.

Services must be performed with the care and skill required by the contract and applicable law. Inspection findings reflect the agreed scope and information available at the time; any limitations must be explained in the report. These terms do not exclude liability for fraud, intentional misconduct, gross negligence, death or personal injury, or other liability that cannot lawfully be excluded. No blanket liability cap is introduced here. Statutory remedies and any expressly agreed guarantees remain unaffected.

For consumers, applicable mandatory pre-contract information, pricing transparency, statutory remedies and any withdrawal rights must be supplied before contracting. Where EU distance-contract or off-premises withdrawal rights apply, a separate withdrawal notice and model form must be provided. Early commencement during a withdrawal period requires the legally necessary request and acknowledgements; an enquiry is not such a request or waiver. These website terms do not remove consumer rights or impose an exclusive foreign court on consumers.

Project information is shared only as needed for the agreed work or as required by law. Any confidentiality commitments, report-use permissions and data-processing roles must be agreed for the engagement. Personal-data processing is described in our privacy policy; it is not authorised by a blanket acceptance of these terms. Privacy policy.

Please send service complaints to sales@yachtsolutions.com with the relevant project details. Any governing-law or jurisdiction agreement must be validly agreed in the contract and cannot deprive consumers of mandatory protections applicable to them. Applicable law determines the position where there is no valid agreement. The suitability of these terms for the actual services and countries served must be reviewed before use in client contracts.